Sidekick Beta

If you have encountered a black screen when attempting to use Sidekick in full-screen mode on macOS, this will help fix the issue.

Resolving Full Screen Going Black on macOS

If you are losing your control window when going into fullscreen, here are some solutions to make sure Sidekick works when presenting.

Losing Control Window When Presenting Full-screen

Fix the video thumbnails not appearing on slides in presentation.

Youtube Videos Not Showing Preview Thumbnail

If you're having trouble with seeing the benefits of a plan you just upgraded to on Sidekick, this will help.

How to Update Sidekick Beta to Show Your Upgraded Plan

Mari Trapp

If you’re having some issues with Sidekick, start here. 

Troubleshooting Sidekick

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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