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How to Update Sidekick Beta to Show Your Upgraded Plan

If you're having trouble with seeing the benefits of a plan you just upgraded to on Sidekick, this will help.

Mari Trapp avatar
Written by Mari Trapp
Updated over a year ago

Upgrading your Sidekick Beta plan to include more connections is a great way to enhance your experience. If you need to refresh your plan connection following an upgrade, this guide is here to help.

Step-by-Step Guide

  1. Accessing Sidekick Beta:

    • Open Sidekick Beta and navigate to the top right corner of the interface.

  2. Locating Your Sidekick Plan:

    • Once you're in the top right section, you will find a button with 'Sidekick' on it. Click on it to view a dropdown with options, including 'Connected Accounts'.

  3. Checking Connected Accounts:

    • Select 'Connected Accounts' to view the page of accounts currently linked to your Sidekick plan. This is where you can manage and refresh your connections.

  4. Refreshing Your Connection:

    • If you've recently upgraded your plan and need to refresh your connection, click on the "Refresh" button under your connected account.

Troubleshooting

  • If you encounter any issues while refreshing your connection, ensure you connected the correct DYM or Coleader account to your Sidekick Workspace.

  • Check if your upgrade has been processed successfully. Sometimes, upgrades might take a few minutes to reflect in the system.

Need Further Assistance?

Don't hesitate to reach out to our support team at [email protected] if you need additional help or have any questions about refreshing your plan connection in Sidekick Beta.


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