When using Sidekick on a Mac, you might encounter a situation where the screen turns black while attempting to go full screen, especially when using multiple displays. This issue is typically related to a macOS system preference setting. Here’s a straightforward guide to resolve this and ensure a smooth full-screen experience in Sidekick.
Understanding the Issue: The black screen during full-screen mode in Sidekick on a Mac can often be traced back to how macOS handles multiple displays. macOS has a feature that allows each display to operate independently, which is crucial for using other displays when an app is in full screen.
Follow these steps to adjust your Mac’s settings:
Confirm Your Display Setup:
Ensure that you are using multiple displays and plan to use Sidekick in full-screen mode on one of them.
Accessing System Preferences:
Click on the Apple menu at the top left corner of your screen.
Select "System Preferences" to open the settings window.
Modify Mission Control Settings:
In System Preferences, find and click on “Mission Control”.
Look for the option that says “Displays have separate spaces”.
Ensure that this box is checked. This setting allows each connected display to act as a separate space, which is essential for using apps in full-screen mode across multiple monitors.
Applying the Changes:
For these changes to take effect, you need to refresh your user session.
If changes don’t apply immediately on your Mac, try logging out and then back in.
Additional Tips:
Monitor Arrangement: If using multiple monitors, check your display arrangement settings in System Preferences > Displays to optimize how Sidekick appears across screens.